Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HI
HAMPTON INN AND SUITES OCEAN CITY WEST
Front Desk Agent
Career Insights for Front Office Assistant
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Maryland data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$40,430 / year median in Maryland
+4% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your enthusiasm and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. Duties Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive first impression Answer multi-line phone systems promptly and courteously, directing calls efficiently Manage appointment scheduling and coordinate meetings using productivity software and calendars Handle data entry tasks accurately within spreadsheets and client databases, maintaining organized records Perform clerical duties such as filing, proofreading documents, and word processing using Microsoft Office tools Maintain office supplies inventory and coordinate office management tasks to support daily operations Provide customer support by addressing inquiries, resolving issues, and ensuring excellent client communication Requirements Proven experience in office management or administrative roles with strong clerical skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Excellent computer literacy and technical proficiency with office equipment and productivity software Strong organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional phone etiquette skills and experience managing multi-line phone systems Bilingual abilities are highly desirable to serve diverse client needs Previous experience in customer service or front desk roles is preferred Demonstrated time management skills with the ability to prioritize tasks efficiently Personal assistant or office experience that showcases reliability and professionalism Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your enthusiasm for delivering outstanding service combined with your organizational prowess will make a meaningful impact every day. We're excited to welcome motivated individuals eager to grow their administrative expertise in a vibrant setting.