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Tour & Travel Assistant
Career Insights for Front Office Assistant
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Scorecard
Based on Michigan data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$37,610 / year median in Michigan
+5% projected growth
Job Description
Job Title:
Part-Time Tour Agency Assistant Company:
Beyond Horizons Tour & Travel Location:
Alpena, MI Position Type:
Part-Time (25+ hours per week) Beyond Horizons Tour & Travel is seeking a motivated and organized Tour Agency Assistant to support our Tour Department and staff. This role is essential in maintaining efficient office operations and delivering excellent customer service. The ideal candidate will have a passion for travel, customer service, and office administration in a fast-paced, team-oriented environment.
Responsibilities:
Answer and direct incoming calls professionally Assist with processing tour reservations and coordinating with clients Conduct outbound calls for follow-ups and client communication Perform general office duties including filing, copying, and maintaining records Use Microsoft Office Suite (Word, Excel, PowerPoint) to manage documents, spreadsheets, and presentations Assist in handling mailings, scheduling, and data entry Work independently and as part of a team in a fast-paced setting Maintain a clean and organized work area Lift up to 25 lbs when handling office supplies or marketing materials Sit for extended periods while working at a computer
Qualifications:
Previous office experience required Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is a MUST Strong communication and interpersonal skills Ability to multitask and manage time efficiently Must be detail-oriented, proactive, and customer-focused Ability to work in a fast-paced environment Team player with the ability to work independently when needed Passion for customer service and building positive client relationships How to
Apply:
Interested candidates must submit a resume .. Previous office experience is required for consideration. Beyond Horizons Tour & Travel is an equal opportunity employer. We encourage candidates with a passion for travel and customer service to apply!
Pay:
$16.50 - $18.00 per hour Expected hours: 25.0 - 30.0 per week
Work Location:
In person