Mission & Vision To enrich lives in our community by eliminating food insecurity and providing a hunger-free South Michigan.

General Description and Position Summary:

Responsible for providing clerical and administrative support to the organization.

Essential Duties and Responsibilities :

• Communicate with agencies, community organizations, donors, volunteers, and all visitors to maintain effective and positive relations both in person and on the phone.
• Answer the phone and forward messages and calls to staff.
• Maintain knowledge of SMFB partner agencies throughout the entire service area and share resources with staff, clients, community members, and others.
• Open, log, sort, and deliver incoming mail to appropriate staff.
• Perform the following functions as they relate to the daily cash receipts: Record all payments on invoices in the inventory software daily. Draft correspondence for standard past-due accounts. Complete pre-receipts for inventory. Record donations received in the donor database management system in accordance with established guidelines.
• Provide administrative support to all SMFB departments for special projects as time allows.
• Assist with entering receivables and payables in QuickBooks.
• Schedule all agency appointments.
• Provide general office assistance, such as copying, data entry, preparing mail, and filing as needed.
• Maintain knowledge of office equipment/systems, including (but not limited to) postage meter, phone system, copiers, printers, etc.
• Coordinate the repair and maintenance of office equipment, including ordering needed supplies.
• Research cost-effective methods of ordering office supplies and ordering supplies as needed.
• Maintain knowledge of community services available and share resources with clients as needed.
• Update and maintain office policies and procedures manual.
• Serve as backup for other office staff as directed and needed.
• Other duties as assigned. Qualifications
• Associate's degree with a minimum of (2) years experience in a related field. Additional education may be substituted for experience, and education qualifications may be waived depending on work history.
• Excellent verbal, analytical, and written skills.
• Well-organized and detail-oriented.
• Ability to work independently, take initiative, and meet high expectations, as well as work as part of a team, communicate well, and support others.
• Experience in project management and the ability to meet deadlines while managing multiple projects.
• Ability to work in a diverse environment with a diverse population.
• High level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.) and standard office software and equipment.
• Knowledge of donor and inventory software is a plus.
• Strong commitment to social justice.
• Possess current vehicle insurance and the ability to use a personal vehicle for SMFB business. Work Environment
• Work is generally performed within an office environment with standard office equipment. Occasional lifting and bending may be necessary.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• May be expected to travel off-site for work related functions.

South Michigan Food Bank is an equal opportunity employer committed to the principles of non-discrimination in the workplace. Candidates will not be discriminated against based on age, race, creed, color, religion, sex, sexual orientation, national origin, disability, marital status, or any other basis that is prohibited by federal, state, or local law.

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

401(k) 401(k) matching Paid time off Retirement plan

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person