Dental Front Office Assistant

Job Title:

Dental Front Desk Receptionist Job Description:

Family Dentistry of Belleville is looking for a friendly, organized, and dependable Dental Front Desk Receptionist to join our team. We are seeking someone who creates a warm first impression for patients, communicates clearly, stays calm in a fast-paced environment, and helps keep the schedule and front office running smoothly. This role is ideal for someone who is professional, detail-oriented, and confident handling patient communication, scheduling, insurance, and daily administrative tasks.

Responsibilities:

Greet patients and create a welcoming office experience Answer phones and respond to patient questions professionally Schedule and confirm appointments efficiently Verify insurance and review patient benefits Collect payments and maintain accurate financial records Check patients in and out Enter and update patient information in the practice management system Coordinate with clinical staff to support smooth patient flow Help manage treatment scheduling and follow-up communication Maintain a clean, organized, and professional front desk area

Qualifications:

Dental front desk experience preferred Knowledge of dental insurance verification and breakdowns preferred Strong communication and customer service skills Ability to multitask and stay organized in a busy environment Reliable, punctual, and team-oriented Comfortable using computers and dental software Positive attitude and professional appearance

What We're Looking For:

We want someone who is kind, polished, proactive, and dependable—someone who can balance excellent patient service with strong attention to detail. The right person will value teamwork, take initiative, and help create a calm and welcoming environment for both patients and staff.

Benefits:

Competitive pay based on experience Supportive team environment Opportunity for long-term growth Employee dental benefits/PTO/other benefits if applicable

Schedule:

Monday, Tuesday, Thursday 8:30 AM-6:00 PM. Alternating Wednesday 8:30 AM-2:00 PM. Occasional Saturday 8:30 AM-3:00

PM Pay:

$18-22/ hour. Bonus potential for Saturdays.

Location:

Belleville, MI Pay:

$18.00 - $22.00 per hour

Work Location:

In person