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Functional Kids Therapy Center LLC
Front Office Coordinator- Part Time
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$37,610 / year median in Michigan
+5% projected growth
Job Description
Functional Kids Therapy Center is seeking a warm, organized, and dependable Front Office Coordinator to join our team two days per week. This in-office position will work closely with and provide support to our Front Office Manager, helping ensure that daily administrative responsibilities and the front-office experience run smoothly. The ideal candidate enjoys working with children and families, communicates professionally, and can confidently balance multiple responsibilities in a busy pediatric therapy setting. Key Responsibilities Welcome children and families and assist with check-in and check-out Answer phone calls, respond to messages, and direct questions appropriately Assist with scheduling, appointment changes, and maintaining accurate client information Support new-client intake, referrals, and required paperwork Collect copayments and other client balances as needed Scan, organize, and maintain confidential client records Communicate effectively with families, therapists, administrative staff, and the billing team Help address day-to-day scheduling and front-office needs Maintain a clean, organized, and welcoming reception area Provide additional administrative support to the Front Office Manager Follow HIPAA requirements and maintain confidentiality at all times Qualifications Previous administrative, customer-service, or front-office experience Strong organization, communication, and problem-solving skills Comfortable answering phones and communicating with families in a professional and compassionate manner Able to prioritize responsibilities and work independently when needed Dependable, detail-oriented, and comfortable in a fast-paced environment Confident using computers, email, scheduling systems, and standard office technology Experience in a medical, therapy, or pediatric office is preferred but not required Familiarity with health insurance and benefit verification is a plus Schedule This is a part-time, in-office position scheduled for two days per week at our Caledonia office. The anticipated schedule is Wednesday/Friday. About Functional Kids Therapy Center Functional Kids Therapy Center provides pediatric occupational therapy, speech therapy, physical therapy, and counseling services. We are committed to creating a welcoming and supportive environment for children, families, and team members across our clinic locations. We are looking for someone who will be a friendly and reliable presence for our families while providing consistent administrative support to our front-office team. To apply, please submit your résumé and a brief introduction to [