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C
Confidential
Office Assistant/Assistant to Sales
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Michigan data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$42,471 / year median in Michigan
-11% projected decline
Job Description
Job Overview We are a dealership located in Flint Township MI The ideal candidate will be responsible for providing exceptional customer service and support to our customers. This role requires strong organizational skills, nice handwriting, (you will be writing on legal documents often) computer and internet proficiency, including social media, and excellent communication abilities. Sales (can lead to bonuses) and dealership experience strongly preferred. Responsibilities Greet customers as the come onto our lot, or into our office. (very important) Respond to customer inquiries via phone, email, facebook markeplace, (facebook messenger) and in-person Assist customers with vehicle information and assist with sales Help keep the office clean Help with making and maintaining the correct signs in vehicles that are up for sale Schedule appointments and manage calendars Maintain office organization by filing documents, and assisting with other projects. ## Requirements Proven experience in customer support or a related role Proficiency in computerized systems, (copying and pasting links, attaching files, microsoft word, these are all a must) You must be very familiar with vehicle makes and models (we have a system that tells you whats for sale at any given time) Strong organizational skills with the ability to multitask effectively (very important here) Familiarity with office procedures and equipment Excellent phone etiquette and communication skills We have our down times for sure but I would say this can be fast paced. We are looking for someone who is a people person! We do not see alot of customers in a day (like most retail places) so we have to make the ones that we do see count! Also, you must have thick skin. This is retail so we will have customers that are not so nice. Other than that, we have soo much fun! The hours are as follows 10 or 11 (your choice) until 5pm Monday through Friday, and 1-2 Saturdays a month 930-1 It will start as a 1099 job but can be w2 eventually. We do not require that you have a vehicle but you must have a valid MI license