Provides reception/front desk responsibilities such as greeting customers, determining the reason for their visit, providing services and directing them to the appropriate staff or service Provides support for the resource room and other office functions, including Employment Services Maintain current working knowledge of guidelines, rules and regulations of consortium programs Explain services and programs available to customers Maintain awareness of community resources and labor market information Enter data into approved systems, such as, OSMIS, Excel, and other databases Reports to the area manager or designee Must have a High School Diploma or GED Position is for the Roscommon County Michigan Works! Region 7B Service Center located at 1015 Short Drive Suite 2, Prudenville, MI 48651