Overview International Mechanics is a family-owned and operated business that has been serving our customers for over 25 years . Located in Howell, Michigan, we are a fully licensed and insured HVAC contractor providing service to commercial and industrial customers throughout the surrounding areas . We are looking for an experienced, dependable, and organized Administrative Assistant to join our team and support the day-to-day operations of our busy HVAC and construction service office. The ideal candidate will have Service Titan and QuickBooks experience , strong Microsoft Office skills, and previous office administration experience. Experience in the construction, HVAC, mechanical, or service industry is a strong plus. This position requires someone who can multitask, communicate effectively with customers and technicians, stay organized, and take ownership of their responsibilities. Responsibilities Answer and direct incoming phone calls in a professional and courteous manner Schedule and coordinate service calls and appointments Communicate with customers regarding appointments, service needs, and follow-up Work within Service Titan to create, update, and manage customer and job information Assist with dispatching and coordinating technicians Enter and maintain accurate customer, job, and service records Prepare, process, and track purchase orders Assist with purchasing materials, equipment, and office supplies Communicate with vendors and suppliers regarding orders, pricing, and deliveries Utilize QuickBooks for billing, invoices, payments, and other administrative accounting tasks Assist with accounts payable and accounts receivable as needed Prepare and organize documents, reports, and correspondence Use Microsoft Office programs, including Word and Excel, for daily administrative tasks Maintain organized electronic and paper files Assist management and office staff with various administrative duties Help ensure the office operates efficiently and professionally Qualifications Previous office administration experience required Service Titan experience strongly preferred QuickBooks experience strongly preferred Proficiency with Microsoft Office, including Word and Excel Experience in creating and managing purchase orders Strong telephone and customer-service skills Excellent verbal and written communication skills Strong organizational and time-management abilities Ability to multitask and prioritize in a fast-paced environment Detail-oriented with a high level of accuracy Professional, dependable, and punctual Ability to work independently while also being a team player Industry Experience - A Plus! Experience in any of the following industries is highly desirable: HVAC Construction Mechanical contracting Commercial service Building trades Home services Familiarity with HVAC terminology, service calls, technicians, equipment, materials, vendors, and construction processes will be a significant advantage. What We're Looking For We're looking for someone who is organized, dependable, professional, and comfortable wearing multiple hats . Our office can be fast paced, so the ability to stay calm, prioritize tasks, and keep things moving is important. The right person will be comfortable answering phones, working with customers and technicians, processing paperwork and purchase orders, keeping records organized, and helping with whatever is needed to keep the office running smoothly. If you have Service Titan, QuickBooks, Microsoft Office, purchasing, and general office experience , we'd like to hear from you. HVAC or construction industry experience is a definite plus. What We Offer Competitive pay based on experience Established, family-owned company with over 25 years in business Professional and team-oriented work environment Opportunities for growth Benefits To Apply Please submit your resume along with a brief description of your previous office experience and your experience with Service Titan, QuickBooks, Microsoft Office, purchase orders, customer service, HVAC, and/or construction .

International Mechanics Howell, Michigan Fully Licensed & Insured HVAC Contractor Pay:

$18.00 - $25.00 per hour Expected hours: 40.0 per week People with a criminal record are encouraged to apply

Work Location:

In person