Position Summary The purpose of this position is to support administrative, program, financial, and fund development operations while creating a welcoming, organized and caring environment for everyone who interacts with and within our organization. This position is ideal for someone who genuinely enjoys connecting with people, creating a welcoming environment, and keeping things organized, accurate, and running smoothly behind the scenes. The Office Coordinator takes pride in anticipating needs, noticing details, solving everyday problems, and creating a positive experience for both visitors and staff. Specific Responsibilities and Expectations Hospitality & Front Office - create a welcoming, organized, and caring environment where everyone who interacts with and within Bridges of Hope feels acknowledged, respected, and connected.

• Answer and route calls on a RingCentral multi-line telephone system
• Greet and assist visitors in a courteous and friendly manner
• Handle caller, donor, and client inquiries and provide accurate information
• Work cooperatively and communicate effectively with team members at each of our five locations
• Monitor the "info@" email and route to the appropriate staff members
• Take ownership of the reception area and shared guest spaces, ensuring they are welcoming, organized, and ready for visitors.
• Anticipate scheduled visitors, meetings, interviews, and other guests and help prepare for their arrival.
• Proactively identify opportunities to improve the experience of visitors, donors, volunteers, clients, and community partners. Office Administration Tasks - help ensure the organization's day to day operations run smoothly and efficiently.
• Support staff with meeting preparation, copying, scanning, filing, and mailings
• Collect, receive, sort and distribute mail, packages and deliveries
• Enter donor data into database management system, use mail merge to create and print donor letters
• Type and format general office documents using Microsoft Office Suite
• Prepare meeting rooms and assist with hospitality needs for organizational meetings and events
• Maintain and order office supply inventory as needed
• Coordinate routine vendor relationships, deliveries and service appointments
• Run general errands
• Provide administrative support for special projects and organizational activities Finance Assistant Tasks - provide accurate and timely support for routine financial processes.
• Open bills and prepare bill spreadsheets
• Prepare donor deposit logs and use desk scanner to deposit checks
• Enter Common Goods bank deposits into QuickBooks Online
• Enter Common Goods daily sales into QuickBooks Online
• Assist Finance, HR and Operations Director with other bookkeeping tasks as directed

Position Requirements:

Previous experience in a reception, administrative, bookkeeping or hospitality role preferred Excellent communication and interpersonal skills, previous customer service experience preferred Proficiency with Microsoft Office Suite Experience with QuickBooks Online preferred Strong organizational skills with attention to detail and accuracy Ability to balance frequent interruptions and competing priorities while maintaining accuracy and follow-through. Ability to work independently, manage recurring responsibilities, and meet established deadlines. Ability to handle confidential client and financial information with discretion Demonstrates a warm, approachable, professional presence and a commitment to treating all people with dignity and respect. Valid driver's license and reliable transportation Bridges of Hope offers 10 paid holidays annually, paid vacation, paid sick time, Cafeteria 125 Plan, SIMPLE IRA matching of 3% after one year of employment, and a 20% shopping discount good at any of our three Common Goods locations. Hourly wage $20-23 with the higher wage offered to candidates with the ability to perform the financial assistant duties.

Location:

Bridges of Hope Human Services, In-Person Position Reports to: HR, Finance, and Op. Director Direct reports :

None Pay:

$20.00 - $23.00 per hour Application Question(s): Are you proficient in the use of the Microsoft Office Suite? Are you proficient with customer/client/donor data entry? Do you have previous experience in a reception, administrative, bookkeeping, or hospitality role? Ability to

Commute:

Baxter, MN 56425 (Required)

Work Location:

In person