An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
Repair Coordinator KEB America Inc (HR Datebase) Shakopee, MN Job Details Full-time $22 - $30 an hour 20 hours ago Qualifications Computer operation Microsoft Excel Customer returns handling Safety protocol adherence SAP Word embeddings Conflict de-escalation Administrative experience High school diploma or GED Desktop applications Productivity software
Full Job Description Description:
The Repair Coordinator is responsible for general administrative tasks, such as entering data, creating and tracking status of returns, and interacting with customers via phone and email. This position works collaboratively with the other Repair Coordinator to manage departmental workflow, share repair administration responsibilities, and support efficient operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Collaborate with other Repair Coordinators to distribute and assist repair and return workloads Create, maintain, and track repair-related documentation, including Statistic Tracking Notification's, repair quotations, and delivery paperwork Provide cross-coverage for repair administration activities to ensure continuity of service Manage routine repair status updates, customer communications, and documentation activities Assist with collecting data Coordinate and process product returns, including return notifications, checking incoming returns in SAP, and coordinating returns to vendors Follow safety policies and keep a clean, organized work environment Train employees and customers on relevant processes Perform other duties as required or assigned
Requirements:
QUALIFICATION REQUIREMENTS
The requirements listed below are representative of the education, certifications, knowledge, skills, and/or abilities required. Education High school diploma or equivalent Associate's degree or equivalent with two years of relevant experience Knowledge, Skills, and Abilities Experience in administrative support Basic computer skills Advanced knowledge of Microsoft Office (Word and Excel) Knowledge of SAP Ability to do accurate work at a rapid pace Strong oral and written communication skills Ability to prioritize and organize Ability to work well independently as well as with others Detail-orientated Ability to multi-task Ability to follow all safety rules Customer-service oriented Ability to effectively resolve conflicts and maintain composure in stressful situations
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift up to 25 pounds as needed Ability to sit or stand majority of shift
WORKING CONDITIONS
The working conditions described here are representative of those an employee may be exposed to while performing job duties and responsibilities. Clean production workspace Mild machinery noise Occasional contact with returned products
