We are looking for a dependable Administrative Assistant to support a busy property management office in Oxford, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys working with people, stays organized in a fast-paced setting, and communicates professionally with tenants, contractors, and property owners. The role offers a steady Monday through Friday schedule and may lead to a longer-term opportunity for the right individual.

Responsibilities:

• Provide day-to-day administrative support for a property management team, ensuring office operations run smoothly and efficiently.
• Communicate with tenants, vendors, contractors, and property owners by phone, email, and in person to address questions and route concerns appropriately.
• Enter, update, and maintain records accurately, including correspondence, service requests, and general office documentation.
• Assist with filing, copying, and other clerical tasks to keep materials organized and accessible.
• Handle a high volume of inquiries during peak periods while maintaining a courteous, patient, and service-oriented approach.
• Support complaint intake and follow-up by documenting issues clearly and helping direct them to the appropriate team members.
• Use office software and email tools to manage daily communications and administrative workflows.
• Contribute to property management activities as needed, including work within AppFolio when applicable.