Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HH
Hilton Home2 Suites
Front Desk Agent
Career Insights for Front Office Assistant
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Mississippi data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$35,043 / year median in Mississippi
+5% projected growth
Job Description
Overview Join our dynamic team as a Front Desk Agent, where you will be the welcoming face of our organization, delivering exceptional customer service and ensuring smooth daily operations. This vibrant role offers an exciting opportunity to utilize your organizational skills, technical proficiency, and communication talents in a fast-paced environment. As a key point of contact, you will manage front desk activities, handle client interactions, and support office management functions with enthusiasm and professionalism. Responsibilities Greet visitors and clients warmly, creating a positive first impression and guiding them through check-in procedures. Manage multi-line phone systems efficiently, directing calls accurately and providing prompt assistance to callers. Maintain organized records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and QuickBooks. Handle office management tasks including calendar management, appointment scheduling, and coordinating meetings or events. Provide exceptional customer support by addressing inquiries, resolving issues promptly, and ensuring client communication is clear and professional. Perform clerical duties such as proofreading documents, managing correspondence, and supporting administrative operations with high attention to detail. Utilize computer skills to operate office equipment, manage client information securely, and ensure overall office productivity. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), spreadsheets, and productivity software. Experience with QuickBooks or similar accounting software is preferred. Strong organizational skills with the ability to multitask efficiently in a busy environment. Exceptional phone etiquette and communication skills—bilingual abilities are a plus for serving diverse clients. Demonstrated ability to handle data entry accurately and maintain detailed records. Previous front desk or customer service experience is highly desirable. Technical proficiency in operating multi-line phone systems and office equipment. Ability to manage time effectively while prioritizing tasks to ensure smooth daily operations. Embark on a rewarding career where your organizational talents and customer service excellence make a real difference! We're committed to supporting your growth with comprehensive training and a collaborative work environment that values your contributions every step of the way.