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La Quinta Inn & Suites by Wyndham Downtown Asheville

Front Desk Staff

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Job Description

Overview We are seeking energetic and personable Front Desk Staff to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your enthusiasm, organizational skills, and ability to manage multiple tasks with efficiency will contribute to a smooth and welcoming environment. This paid position offers an excellent opportunity to develop your office management and customer service skills while supporting daily operations. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and assistance Answer multi-line phone systems promptly using proper phone etiquette, directing calls accurately Manage front desk operations including scheduling appointments, maintaining calendars, and organizing files Handle clerical tasks such as data entry, proofreading documents, and preparing correspondence using Microsoft Office applications like Word and Excel Support office management activities by maintaining organized filing systems and managing supplies inventory Assist with client communication by providing information, answering inquiries, and supporting overall customer support efforts Coordinate with team members to ensure efficient flow of information and smooth daily operations Qualifications Bilingual abilities are highly preferred to effectively communicate with diverse clients and visitors Proven office management or administrative experience in a professional setting Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Demonstrated experience in phone answering, multi-line phone systems, and phone reception etiquette Previous clerical experience including filing, data entry, proofreading, and calendar management Exceptional customer service skills with a friendly demeanor and professional appearance Ability to handle sensitive information discreetly while maintaining high levels of accuracy in typing and documentation Join us to be part of a dynamic team dedicated to creating a welcoming atmosphere through excellent service and efficient office support. This role offers valuable experience in office operations while allowing you to showcase your organizational talents and customer support expertise.
Pay:
$14.00 - $16.00 per hour Expected hours: No more than 40.0 per week
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements