Front Office Coordinator

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Overview:

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. Hours are Monday-Thursday. As the Front Office Coordinator, you will be responsible for overseeing the daily operations of our front desk and ensuring excellent customer service. This is a key role in our organization, as you will be the first point of contact for our patients and visitors. If you have strong organizational skills, excellent communication abilities, and a passion for providing exceptional customer service, we would love to hear from you.

Duties:

• Manage the front desk operations, including greeting patients/visitors, answering phone calls, and responding to emails
• Coordinate and maintain appointments and meetings, ensuring schedules are properly managed for the Doctor and Hygiene
• Confirm all appointments 48 hours in advance
• Maintain a short call list for last minute cancellations to avoid gaps in the schedule
• Perform proofreading tasks to ensure accuracy of statements, email correspondence and documents
• Provide support to dental team and assist with office tasks as needed
• Coordinate referrals and lab cases
• Efficient with over the counter collections on date of service
• Maintain a clean and organized front office area, reception area and patient restroom.
• Order and maintain office supplies necessary to perform duties.

Experience:

• Previous experience in a front office management/scheduling role is preferred
• Strong computer literacy, including proficiency in practice management/office software and professional email etiquette
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in all office communication
• Knowledge of dental office procedures is beneficial but not required If you are a motivated individual with exceptional organizational skills and a passion for providing outstanding customer service, we encourage you to apply for the position of Front Office Coordinator.

Join our team and contribute to creating a positive experience for our patients.

Job Type:

Full-time Pay:

$18.00

• $23.

00 per hour

Benefits:

Paid time off

Work Location:

In person