Overview:

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. Hours are Monday-Thursday. As the Front Office Coordinator, you will be responsible for overseeing the daily operations of our front desk and ensuring excellent customer service. This is a key role in our organization, as you will be the first point of contact for our patients and visitors. If you have strong organizational skills, excellent communication abilities, and a passion for providing exceptional customer service, we would love to hear from you.

Duties:

Manage the front desk operations, including greeting patients/visitors, answering phone calls, and responding to emails
Coordinate and maintain appointments and meetings, ensuring schedules are properly managed for the Doctor and Hygiene
Confirm all appointments 48 hours in advance
Maintain a short call list for last minute cancellations to avoid gaps in the schedule
Perform proofreading tasks to ensure accuracy of statements, email correspondence and documents
Provide support to dental team and assist with office tasks as needed
Coordinate referrals and lab cases
Efficient with over the counter collections on date of service
Maintain a clean and organized front office area, reception area and patient restroom.
Order and maintain office supplies necessary to perform duties.

Experience:

Previous experience in a front office management/scheduling role is preferred
Strong computer literacy, including proficiency in practice management/office software and professional email etiquette
Excellent organizational skills with the ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in all office communication
Knowledge of dental office procedures is beneficial but not required If you are a motivated individual with exceptional organizational skills and a passion for providing outstanding customer service, we encourage you to apply for the position of Front Office Coordinator.

Join our team and contribute to creating a positive experience for our patients.

Job Type:

Full-time Pay:

$18.00

$23.

00 per hour

Benefits:

Paid time off

Work Location:

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