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UH
UNC Health
Medical Office Assistant / Administrative
Entry-Level JobVerifiedNo experience needed
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on North Carolina data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$42,369 / year median in North Carolina
+2% projected growth
Job Description
Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. Summary Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills. Responsibilities 1. Maintains compliance with organizational policies and procedures. 2. Maintains compliance with revenue cycle and financial audit guidelines. 3. Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required. 4. Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties. 5. Orders and maintains clinical supplies, office supplies, and equipment. 6. Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities. 7. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.