Service Assistant

Service Assistant Schenck USA Corp. $22 United States, North Carolina, Conover 1232 Commerce Street Southwest (Show on map) Apr 28, 2026 Kick-start your career with Schenck USA! You'll work cross-functionally, stay organized, and help deliver a great customer experience. Apply for the Service Assistant position today!

What We Offer:

Great Benefits Training Development Employee Recognition through Service Award Point System with Amazon Employee Engagement & Social Activities What the

Ideal Candidate Will Do:

Support product and service activities. Respond promptly to customer inquiries and ensure appropriate and timely follow-up. Assist with documentation and administrative procedures. Coordinate internal and external communication. Assist with preparing customer orders for shipment and coordinate shipping activities as required. Maintain and update departmental databases and files. Prepare routine correspondence and reports to support departmental operations. High School diploma or equivalent. 1-3 years of relevant experience in a manufacturing or warehouse environment. Strong computer skills with the ability to work across multiple systems and databases. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Experience working in a customer service, operations, or administrative support role preferred. Preferred Skills (Not Required) Experience with ERP/MRP systems; SAP preferred. Experience with CAD systems; SolidWorks preferred.