Posting Details Classification Information FLSA Position Information Position Title Administrative Assistant - Business and Industry Services Position Number FS4-WTCE-Admin.

Asst Position Type Part Time Leave Format Staff Shift Day/Evening Supervisor Title Director of Business and Industry Services Location Main Campus (Dobson) Job Description - Summary To support programs and activities of the Business and Industry Services, providing administrative support and assistance as needed to achieve the Center's mission, goals, and objectives. Provide outstanding customer service to client on phone, in the Business and Industry Services office, and in classes. Work with others in an office environment. Establish and maintain effective working relationships with those contacted in the course of work. Analyze problems, identify alternative solutions, and implement recommendations in support of Business and Industry Services and the college's goals. Communicate clearly and concisely, both orally and in writing. Effectively handle a work environment and conditions which involve periodically working irregular hours. Essential Duties and Responsibilities Set up and schedule Business and Industry Services seminars within the Community College system, including reserving classrooms and scheduling speakers for seminars. Insure the appropriate equipment is available for instructors to present seminars. Complete class setup forms in a timely fashion and report/grade seminar results in in NCID system. Prepare instructor packets with appropriate forms, including registrations, evaluations, instructor handouts, instructor contracts and W-9 forms. Manage seminar registration process and send reminder communication to seminar participants. Assist with Business and Industry Services promotion efforts by developing E-Marketing pieces to promote classes and developing seminar marketing flyers and other promotional materials. Maintain address books and mailing lists. Initiate and update the e-mail newsletter of seminars to 2,000 contacts via Constant Contact. Assist with on-line marketing and social media efforts. Place seminar ads in publications as directed, and distribute marketing materials in the community (multiple Chambers of Commerce and other partner agencies). Communicate seminars to SCC Marketing department for distribution. Manage Business and Industry Services resource library, maintaining list of library assets and tracking items loaned to clients. Follow-up on unreturned materials; report lost/unrecoverable items to Director. Assist Director with annual reports and other administrative duties as needed. Adhere to state guidelines as established by Business and Industry Services network and state Director. Represent Business and Industry Services in a positive, professional manner. Communicate with and assist clients via phone and email. Handle office operations, including maintaining and ordering office supplies and equipment as directed. Perform other duties as assigned.

Including but not limited to:

being responsible for opening and closing of the Elkin Center and performing additional tasks for other departments as needed. General Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must meet the requirements listed below that represent the knowledge, skill, and/or ability necessary to be successful. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

:

• Ability to read, analyze, and interpret common correspondence and reports.
• Ability to articulate professional responses to common inquiries and/or complaints from students, faculty, staff, or the public at-large.
• Ability to write using proper grammar and punctuation.
• Ability to effectively present information to management, students, faculty, staff, or the public at-large.

MATHEMATICAL SKILLS

:

• Ability to apply and understand standard mathematical operations such as addition, subtraction, multiplication, and division.
• Ability to apply mathematical operations to such tasks as budget preparation, frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

KNOWLEDGE OF

• Operational characteristics, services, and activities of a small business center.
• SBC guidelines that impact job.
• Community College processes and policies that impact job.

REASONING ABILITY

:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

OTHER SKILLS and

ABILITIES

:

• Understanding of and commitment to the unique nature and role of the College and to the philosophy of the community college system. Required Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
• Five years of increasingly responsible experience in business working in an office environment.
• Proficiency or ability to quickly learn Microsoft office programs including Word, Excel, Publisher, and PowerPoint. Ability to use E-mail marketing software. Prefer an individual who has experience with on-line marketing and social media.
• Possession of, or ability to obtain, an appropriate, valid driver's license. Preferred Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
• Five years of increasingly responsible experience in business working in an office environment.
• Proficiency or ability to quickly learn Microsoft office programs including Word, Excel, Publisher, and PowerPoint. Ability to use E-mail marketing software. Prefer an individual who has experience with on-line marketing and social media.
• Possession of, or ability to obtain, an appropriate, valid driver's license.

KNOWLEDGE OF

• Operational characteristics, services, and activities of a small business center.
• Business and Industry Services guidelines that impact job.
• Community College processes and policies that impact job. Certificates, Licenses, Registrations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit, stand & walk; use hands handle objects, tools or controls; reach with hands and arms
• The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Indoor working environment; periodically working irregular hours.
• The noise level in the work environment is usually low.

Position Budget Information Posting Detail Information Posting Number SFP972 Proposed Start Date 10/01/2026 Position End Date (if temporary) Open Date 08/31/2026 Close Date Open Until Filled Yes Special Instructions to Applicant For information about this position, please contact Corey Easter, Director of Business and Industry Services, at 336-386-3219 or eastertc@surry.edu. Supplemental Questions Required fields are indicated with an asterisk (

• ).

• How did you hear about this employment opportunity?

Surry Website Mount Airy News Employment Security Commission NCCCS Website Winston - Salem Journal Job Board (

Ex:

Monster) Personal Referral Other Indeed

• If 'other', please list where you learned of the position. (Open Ended Question)
• How many years of experience do you have that is related to the position? 0-3 4-6 7-10 10+
• Are you an SCC employee?

Yes No Applicant Documents Required Documents Resume Cover Letter/Letter of Application Optional Documents Unofficial Transcript 1 Other Document Unofficial Transcript 2