Community Services Clerk

Job Summary The City of Greenville's Police Department is looking for a Community Services Clerk. This position performs a variety of tasks, such as operating computers, communicating with police officers and citizens, receiving citation payments, preparing documents and reports, and other related work duties.

FLSA Status:

Non-Exempt Examples of Duties Answers telephone and direct calls to the proper person or department; Receives requests for service and complaints from the public or other departments and provides information or makes appropriate referrals; Records information from calls as needed; Prepares and maintains a variety of reports, forms, and tables of a difficult to complex nature; Prepares, composes, and types correspondence; Collects a variety of data from existing reports and prepare reports for use by other departmental officials and supervisors; Inspects existing forms and data for accuracy, completeness, and compliance with established departmental policies and procedures; Sorts, processes, and files reports and documents; Maintains various files; Makes forms readily available to other employees, officials, and the general public; Performs other job-related duties as assigned.

Minimum Qualifications Education and Experience:

High school diploma or GED, supplemented by training/course work in office systems technology or related field; AND A minimum of one year of related clerical or administrative support experience.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

proper business English, spelling, and grammar; arithmetic, such as addition, subtraction, multiplication, and division; modern office practices, procedures, methods, and equipment operations; customer service principles and techniques.

Ability to:

operate a personal computer using Microsoft Office Suite software; follow oral and written instructions; read and compare words and numbers accurately; maintain clerical records and compile complete reports from such records; prioritize work; type accurately at an above-average rate of speed; maintain effective working relationships with the general public and other employees; deal tactfully with the general public.

Special Requirements FLSA Status:

Non-Exempt Must currently possess a valid driver's license. (

Note:

A valid driver's license is a current driver's license that is not revoked, suspended, or subject to limited restoration or conditional operation privileges). Eligible candidates must submit to an interview process, background checks, and drug screen. Candidates who do not successfully complete the selection process are eligible to reapply for other City job vacancies. The selection process typically is completed within one to two months. Applications will be reviewed after posting is closed. Equal Opportunity / Affirmative Action Employer