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The Staffing Alliance

Part- Time Bilingual Front Desk Support

Career Insights for Front Office Assistant

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Based on North Carolina data

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$38,407 / year median in North Carolina

+6% projected growth

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Job Description

Job Overview We are seeking a dedicated Part-Time Bilingual Front Desk Support professional to join our dynamic team. This role is essential in creating a welcoming environment for visitors and clients while ensuring smooth administrative operations. The ideal candidate will possess excellent communication skills, be highly organized, and demonstrate proficiency in office management and clerical tasks. This position offers an opportunity to contribute to a professional setting by providing exceptional customer service and supporting daily office functions. This position is ideal for individuals seeking part time hours while gaining valuable experience in office management and customer support. We welcome applicants who are proactive, personable, and eager to contribute positively to our team environment. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression Answer multi-line phone systems promptly and professionally, utilizing proper phone etiquette Handle incoming calls, direct inquiries appropriately, and provide accurate information Manage front desk operations, including scheduling appointments, assisting with applications, and checking candidates in for interviews and orientations Perform clerical duties such as data entry, text reminders, wage verifications, and tracker clean up Support office management tasks including maintaining office cleanliness Assist with candidate communication, follow-up correspondence, and support customer service initiatives Utilize Microsoft Office 365 applications to complete daily tasks Maintain organized records to ensure easy retrieval of information
Experience:
Prior office experience or administrative support roles preferred Demonstrated proficiency with Microsoft Office 365 Suite (Word, Excel, Outlook) Strong computer literacy with the ability to navigate multi-line phone systems efficiently Excellent organizational skills with attention to detail and accuracy Proven ability to handle phone reception professionally and courteously Bilingual skills are highly desirable to serve diverse client needs Experience in clerical front office customer service or client communication roles Ability to manage time effectively in a fast-paced environment
Pay:
$15.00 per hour
Experience:
Microsoft Excel:
2 years (Required)
Language:
Spanish (Required) English (Required)
Work Location:
In person