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Clinic Office Assistant
Career Insights for Front Office Assistant
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Scorecard
Based on North Carolina data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$38,407 / year median in North Carolina
+6% projected growth
Job Description
Job Description Overview Manages scheduling of appointments. Checks patients in and out and uses accurate and appropriate ICD-10 and CPT codes. Registers patients, prepares charts, posts charges and payments and collects co-payments. Maintains current database of patients demographics and billing information. Verifies insurance eligibility. Qualifications High school graduate. One year technical college or certification preferred. Three years experience in physician office with PSR experience may be accepted in lieu of formal training. Experience with practice management systems, EMR's; office automation skills, knowledge of CPT and ICD-10 coding and insurance reimbursement. Excellent communication skills, customer service skills and computer skills required. Experience with electronic medical record.