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HI
Hampton Inn Sanford
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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Based on North Carolina data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$38,407 / year median in North Carolina
+6% projected growth
Job Description
Job Overview We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with professionalism and energy. Duties Greet visitors, clients, and staff warmly, ensuring a positive first impression. Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel. Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools. Maintain organized front desk areas and manage office supplies inventory to support daily operations. Schedule appointments and manage calendar appointments for staff or executives with precision. Assist with clerical tasks including proofreading documents, managing correspondence, and updating records. Provide customer support by addressing inquiries promptly and professionally via phone or in person. Utilize technical proficiency in office management software like QuickBooks for basic bookkeeping or invoicing tasks. Support office management activities by coordinating meetings, handling mail distribution, and maintaining client communication records. Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional phone etiquette and communication skills for professional interactions via multi-line phone systems. Bilingual abilities are a plus to serve diverse client needs effectively. Prior office experience or administrative experience is preferred to ensure seamless workflow management. Knowledge of data entry procedures, proofreading standards, and clerical best practices. Experience with customer service roles that require patience, clarity, and problem-solving skills. Technical proficiency in office management tools such as calendar management software and spreadsheets is highly desirable. Ability to handle confidential information discreetly while maintaining accuracy in recordkeeping. Join us as a Front Desk Agent to be the friendly face that keeps our organization running smoothly! Your energy, attention to detail, and passion for excellent service will make a meaningful difference every day.