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NICU Unit Secretary
Career Insights for Secretary
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Scorecard
Based on North Carolina data
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What they do
A Secretary performs office administrative work and provides administrative assistance to an office staff. Organizes files and assists with record keeping and data base management. Manages office calendars and helps to organize office workflow. Provides administrative support for reports and budgets. Documents office expenses. May handle phone inquiries. May help to arrange travel for office staff.
$40,929 / year median in North Carolina
-2% projected decline
Job Description
EDUCATION/EXPERIENCE
High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred. LICENSURE, CERTIFICATION, and/orREGISTRATION
:N/A ESSENTIAL FUNCTIONS
1. Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse. 2. Handles and screens incoming calls and transmits messages as necessary. 3. Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures. 4. Ensures complete, confidential, accurate, and timely communication of patient information. 5. Completes requisitions, data entry, and nursing communication forms. 6. Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner. 7. Takes personal responsibility and initiative for performance, professional growth and development. 8. Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations. 9. Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits. 10.Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.SKILLS/QUALIFICATIONS
Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing demands Ability to develop transcription skillsWORK ENVIRONMENT
: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods on a computer Possible exposure to cleaning agents/chemicals Occasionally subject to irregular hoursPHYSICAL REQUIREMENTS
Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximumBenefits
- Professional Development