JOB OVERVIEW GENERAL PURPOSE

Performs a variety of administrative, clerical, and customer service tasks to support county operations. With regular attendance, receives and determines the accuracy of documents including verifying and collecting fees for services.

SUPERVISION EXERCISED

None

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES ESSENTIAL DUTIES

Update, maintain and ensure accuracy of county e-docs and files, and utilize the records information management system for County correspondence, records, and reports. Assist the public in accessing records and information. Complete transactions to record documents including verifying and collecting fees for services provided. Perform other duties as assigned

MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS

High school diploma or G.E.D. Minimum of 2 years of experience with customer service.

KNOWLEDGE, SKILLS & ABILITIES

Effective communication and interpersonal skills for interacting with diverse individuals. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using Microsoft Office Suite, data management, communication, and other software. Ability to follow established policies and procedures for confidentiality while adapting to evolving privacy standards and technologies. Ability to build and maintain positive relationships within a team

PHYSICAL DEMANDS AND WORKING CONDITIONS PHYSICAL DEMANDS AND WORK ENVIRONMENT

The work environment is typically a professional office setting, involving regular use of computers, standard office equipment, and frequent interaction with both internal staff and the public in a structured, task-oriented atmosphere. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.