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Appointment Secretary
Career Insights for Secretary
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Scorecard
Based on New Hampshire data
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What they do
A Secretary performs office administrative work and provides administrative assistance to an office staff. Organizes files and assists with record keeping and data base management. Manages office calendars and helps to organize office workflow. Provides administrative support for reports and budgets. Documents office expenses. May handle phone inquiries. May help to arrange travel for office staff.
$46,282 / year median in New Hampshire
-5% projected decline
Job Description
This position is responsible for:
scheduling, cancelling, and rescheduling appointments for patients following up on cancelled and missed appointments monitoring physician schedules for openings. Taking specific detailed messages from patients requesting medical advice, prescription refills, or surgery information and transfers to the appropriate staff member in a timely manner. Routinely performing a variety of administrative and clerical tasks as assigned by their supervisor. Always Maintaining the confidentiality of the patient and practice All work is to be performed according to quality and safety standards set for the practice.Position requirements:
Ability to balance multiple tasks at the same time effectively and efficiently Organization, with a strong attention to detail Excellent customer service and phone presence with proficient speaking and listening skills the ability to show good judgment, quick decision making, and efficient management of the telephone system Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstration of regular attendance and punctuality is essential. High School diploma or GED Basic computer knowledge Bilingual a plus What we offer: Health, dental, and life insurance Cancer and Accident coverage Short and Long-term disability insurance 401K PTO Six paid holidays Positions starting at $18.00 per hour We are an equal opportunity employer. Full-time positions available.Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Dental Insurance
- Disability Insurance