An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
In-Office at Rochester, NH (Supporting Rochester, NH, Auburn, ME, & Rockport, ME offices)
Reports To:
Director of Administrative Operations Job Summary Neuropsychology & Concussion Management Associates (NCMA) is a growing healthcare practice seeking an extremely reliable, organized, and compassionate Part-Time Administrative Assistant to join our team. Based in-office at our Rochester, NH location , this role serves as the primary operational backbone of the practice by providing front-office care locally while also managing clinical, scheduling, and financial support remotely across our Auburn, ME and Rockport, ME practice sites. This position requires compassion, patience, and professionalism, as you will interact regularly with individuals navigating complex mental health and cognitive challenges.
Schedule & Hours Target Hours:
Ideally around 20 hours per week . Due to our growing practice there is a potential for additional hours in the future and/or for the right candidate.
Flexibility:
Schedule flexibility available for the right candidate.
Additional Coverage:
Opportunity/ability to provide additional cover hours as needed is a strong plus. Core Responsibilities 1.
Assist patients with the InSync portal, verify demographics, scan insurance cards, collect copays, and document all interactions for continuity of care. 2.
Clinical Support & Data Stewardship Schedule Audits:
Conduct weekly schedule audits to prepare compliance forms, folders, and documents before patient visits.
Records Handling:
Manage record requests, complex fax distributions, and high-quality scanning while adhering strictly to HIPAA guidelines and maintaining original document destruction rules. 3.
Financial & Revenue Operations Revenue Integrity:
Perform daily/monthly revenue reconciliation, support billing and invoicing, and manage accounts receivable/aging reports.
Key Qualifications & Attributes Experience:
Medical/clinical office background preferred; familiar with EHR systems and Microsoft 365 .
Work Style:
Exceptionally detail-oriented, organized, reliable, and capable of multi-tasking independently within a collaborative team.
Trustworthiness:
High level of discretion handling sensitive financial data and protected health information (PHI).
