An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
Prepare and distribute lease renewal notices to residents. Monitor renewal activity and follow up with residents as needed. Support the lease recertification process while following company policies and regulations. Keep lease and resident information accurate and up to date Process and maintain accurate records of resident rent payments. Assist residents with questions about rent payments and available payment options. Follow up on past-due accounts and work with the property management team to resolve outstanding balances. Prepare and send notices related to delinquent accounts. Serve as a primary contact for resident questions regarding leases, recertifications, and payments. Provide friendly, professional, and timely assistance to residents. Help maintain positive relationships with residents and address concerns as they arise. Maintain organized and accurate resident files and documentation. Ensure records are kept up to date and in accordance with company requirements. Work closely with leasing and property management teams to support daily operations and a positive resident experience.
Administrative Assistant Job Requirements:
Entry level candidates are also encouraged to apply! Strong organizational skills and attention to detail. Excellent communication and customer service skills. Ability to handle sensitive information with confidentiality. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1
