Overview Under the direction of the Director of Community Development and Permit Coordinator, this position is responsible for receiving, processing, and tracking all department Open Public Records Act (OPRA) requests and daily cash receipting of zoning payments; provides general clerical assistance in the daily operation of the office, including asssitance with zoning permit applications, zoning and property maintenance violations, typing tasks, research, data entry, creating spreadsheets, organizing department files, dealing with the general public at the customer service counter and via telephone and email. Duties Receives, Processes, and Tracks all department Open Public Record Act (OPRA) requests; Answers telephone, greets public and provides routine information/customer service to the public; Assists customers with general administrative and procedural information concerning development and permit applications & checks permits for completeness and accuracy; Maintains department filing system, purges files, and other file management related duties; Mails out printed and signed permits & notices of violations to appropriate parties when needed. Enters permit data into computer system; Maintains logs as required; Takes complaints and refers to appropriate authorities; Assists Community Development office with duties relative to various functions of the department; Performs clerical functions for the department (i.e., types letters, minutes) as directed; Assists other personnel when necessary; Performs related duties as required. Skills Knowledge of English Language Knowledge of Microsoft Office, SDL, and Edmunds Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Exceptional communication skills coupled with professional phone etiquette Ability to explain general policies, rules, and regulations pertaining to OPRA requests Ability to calculate fees and maintain cash receipts
Pay:
From $19.00 per hour Expected hours: 35.0 per week
Benefits:
Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Application Question(s): Are you willing to take department-related certification classes?