Become part of Heart to Heart Home Care's extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care's operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills.
Responsibilities include:
Must be fluent in conversational English and Spanish. Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for weekend and holiday coverage schedule if needed.
Other:
Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. Available position - 9am-5:30pm. The position presents a wonderful growth opportunity as we expand operations within our territories. Join our team and discover professional, caring and excellent service at its best.
Job Type:
Full-time What we offer:
- Supportive management team
- Growth opportunities
- 401K Retirement Benefit
- Sick day and PTO benefits
- Employee of the month incentive
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Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person