Position Summary Healthy Italia is looking for an organized, friendly, and dependable Office Coordinator to help keep our day-to-day operations running smoothly. This person will be the first point of contact for many customers and will provide general administrative support to the management team. The ideal candidate is personable, detail-oriented, comfortable juggling multiple priorities, and willing to jump in wherever needed. This is a hands-on role in a small business where being proactive, flexible, and helpful is important. Key Responsibilities Answer incoming phone calls and respond to general customer inquiries Monitor and respond to general emails and route questions to the appropriate team member Assist with inquiries related to cooking classes, private events, corporate events, and other Healthy Italia offerings Help manage calendars, appointments, meetings, and internal schedules Provide general administrative support to the owner and management team Maintain organized electronic and paper files Assist with data entry, spreadsheets, customer information, and basic reporting Prepare documents, correspondence, forms, and other materials as needed Help maintain office supplies and place routine orders Communicate with vendors and follow up on outstanding items Assist with invoices, receipts, and basic administrative recordkeeping Support private event administration, including customer follow-up, collecting information, maintaining event details, and coordinating with the appropriate team members Help keep CRM/customer records accurate and up to date Assist with miscellaneous projects and operational needs as they arise Help ensure the office and customer-facing areas are organized, professional, and welcoming What We're Looking For Strong organizational skills and attention to detail Professional, friendly communication skills Comfortable speaking with customers by phone and email Ability to prioritize and manage multiple tasks Reliable and consistent follow-through Comfortable using Google Workspace, spreadsheets, email, calendars, and learning new software Ability to work independently while also being part of a small, collaborative team Willingness to take initiative and solve simple problems without waiting to be asked Previous receptionist, administrative assistant, office management, hospitality, or customer service experience preferred What Success Looks Like The right person makes life easier for the rest of the team. Calls and emails are answered, information is organized, customers receive timely responses, details don't fall through the cracks, and the management team can rely on this person to follow through. At Healthy Italia, everyone occasionally wears multiple hats. We are looking for someone who sees what needs to be done, takes ownership, and helps create an organized and positive experience for both our customers and our team.

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person