An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
Assistant Service Coordinator HVAC Service Associates Location:
Middletown, NJ Salary:
$70,000-$90,000 per year (based on experience)
Job Type:
Full-Time Join a Company That Has Been Keeping Customers Comfortable for Over 30 Years HVAC Service Associates is a trusted commercial HVAC service company that has proudly served businesses throughout NYC & New Jersey for more than 30 years. We are looking for a highly organized, detail-oriented Assistant Service Coordinator to join our growing team in Middletown, NJ. This position plays a key role in supporting our service department by coordinating technicians, managing administrative tasks, and helping ensure exceptional customer service. Responsibilities Schedule and coordinate daily service calls for HVAC technicians Communicate with customers regarding service appointments and scheduling updates Enter bills, vendor invoices, and service-related documentation into the company management system Assist with managing commercial service contracts, including renewals and tracking contract requirements Maintain accurate customer and service records Coordinate with technicians to ensure work orders are completed and documented properly Support the Service Manager with day-to-day administrative tasks Answer incoming phone calls and provide professional customer service Help prioritize emergency service requests and adjust schedules as needed Qualifications 3+ years of experience in an administrative, service coordination, dispatch, or office support role Strong organizational and time management skills Excellent verbal and written communication skills Proficiency with Microsoft Office (Outlook, Excel, and Word) Experience with accounting, invoicing, or service management software is preferred Ability to multitask in a fast-paced environment Detail-oriented with strong problem-solving skills Experience in the HVAC, mechanical contracting, construction, or service industry is a plus, but not required What We Offer Competitive salary of $70,000-$90,000 , based on experience Paid vacation and holidays Health benefits Retirement plan Opportunity to grow with an established company that values its employees Supportive, team-oriented work environment
