Leader (Shift Supervisor)

Location:

Clary Anderson Arena, Montclair, NJPay Rate:

$17.00 -$20.00 per hour (commensurate with proven experience)

Position Type:

seasonal (Non-Benefits Eligible)The Township of Montclair is looking for a dynamic team member dedicated to providing a premier ice sports experience. At Clary Anderson Arena, you'll be part of a vibrant community that values teamwork, safety, and a passion for the game.

Are you passionate about ice sports and providing exceptional customer service? Clary Anderson Arena is seeking an enthusiastic and dedicated Clerical Support Specialist (seasonal) to join our team. In this role, you will be a key part of ensuring a safe, clean, and enjoyable experience for all our guests, contributing to the vibrant atmosphere of our facility.

General Statement of Duties:

Performs various clerical and office activities for the assigned department, alongside facility and guest service operations; performs related work as required.

Supervision Received:

Works under the supervision of a Township management who reviews performance for conformance to Clary Anderson Arena policies and procedures.

Key Responsibilities:

Customer Service:

Provide exceptional customer service and a welcoming atmosphere to all guests; respond to inquiries, needs, and concerns promptly and professionally.

Facility Operations:

Actively supervise public skating sessions and open play, ensuring adherence to safety rules and guest well-being.

Skate Counter Management:

Manage the skate counter, assisting guests with skate rentals, fittings, and returns.

Facility Maintenance:

Contribute to maintaining the cleanliness and organization of the ice rink facility, including common areas and locker rooms.

Equipment Care:

Perform routine maintenance, cleaning, and quality checks on rental skates and other equipment to ensure they remain in excellent condition.

Program Knowledge:

Develop a thorough understanding of all Clary Anderson Arena programs, events, and offerings to effectively assist the public.

Additional Duties:

Assist with various administrative and operational tasks as directed by management.

Education:

High School graduate or equivalent; applicable experience may be considered.

Experience:

Three (2-3) years of administrative experience, office administration, support services, and customer service preferred.•

Skills:

o Strong customer service and communication skills.o Ability to work effectively in a fast-paced environment.o Reliable and punctual with a strong work ethic.o Ability to skate proficiently is preferred.o Prior experience in a customer-facing role is a plus.

Availability:

Must be able to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements & Environment

• Ability to stand, walk, and skate for extended periods.
• Ability to lift and carry up to 25 pounds.
• Comfortable working in a cold environment and varying temperatures associated with ice rink conditions.

Apply:

Apply online through the Employment/Human Resources section of the Township of Montclair website at: www.montclairnjusa.orgClosing DateOpen until filled. The Township of Montclair is an Equal Opportunity Employer (E.O.E.).