About the Employment Opportunity Company Description A Better Solution — Quality Mediation, Arbitration & Dispute Resolution Services, Inc. is a professional firm focused on helping individuals and families resolve conflicts through structured mediation and other amicable dispute resolution services. The organization emphasizes fair, efficient, and respectful resolution of divorces, separations, and related family matters. Team members support clients during challenging transitions by maintaining a calm, organized, and confidential environment. The firm values professionalism, integrity, and clear communication in every interaction with clients. Role Description The Office Administrative Assistant will provide day-to-day administrative support to a busy divorce mediation practice in Mountain Lakes, NJ. This is an opportunity to work directly with the most prominent divorce and family mediator in the United States. This full-time, on-site role includes managing phone calls, scheduling appointments, and maintaining calendars. Responsibilities also include preparing and organizing documents, proofreading correspondences and other documents for proper grammar, maintaining physical and electronic filing systems, handling mail, and assisting with data entry and basic recordkeeping. The assistant will support the mediator with logistical needs, help coordinate meetings, and ensure that office supplies and equipment are well-stocked and functioning. The role requires maintaining strict confidentiality, handling sensitive information with discretion, and contributing to a calm and organized office environment. Casual attire and casual work environment. Responsibilities Draft and proofread documents and correspondence Handle client billing/accounts receivable Plan and schedule appointments and events Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications Strong Administrative Assistance and Clerical Skills, including scheduling, filing, and document organization. Professional Phone Etiquette and Communication skills for interacting with clients. Proficiency with office software (e.g., MS Office 365 (WordPerfect), Adobe PDF (Drawboard PDF), electronic filing systems, Sage Timeslips or comparable legal timekeeping/billing software, Zoom for virtual meetings, DocuSign, and basic data entry skills. Will train the candidate on use of DivorceWare for child support calculations. Ability to maintain confidentiality and handle sensitive information with discretion. High school diploma or equivalent required; additional training or coursework in office administration or legal/family services is a plus. Bilingual (Spanish) is a plus. Prior experience in a legal/mediation or professional services environment is preferred but not required Previous experience in office administration, billing, client services and related fields Good work ethic Ability to multitask Strong organizational skills Strong attention to detail Excellent grammar, written, verbal and punctuation skills Overview Join a dynamic Divorce Mediation Firm as an Administrative Assistant and become a vital part of a team dedicated to fostering amicable resolutions and supporting clients through challenging transitions. This role offers an energetic environment where your organizational skills, professionalism, and compassionate communication will directly contribute to helping families navigate their legal and emotional journeys smoothly. You will be the friendly voice and efficient coordinator that keeps our office running seamlessly, ensuring confidentiality and excellent client service at every step. This position is an excellent opportunity for motivated individuals eager to make a positive impact while developing their administrative expertise within a supportive team environment. We value energetic professionals who thrive on organization, communication, and helping others navigate life's transitions smoothly.

Pay:

$40,000.00 - $55,000.00 per year

Work Location:

In person