Job Summary:

The Night Coordinator plays a critical role as a liaison between the company and its clients after normal business hours, responding to emails promptly and ensuring efficient communication. They support colleagues with vendor follow-ups, organize and maintain email communication with clients in emergency situations. Additionally, the Night Coordinator supports with Supervisor who is staying at night with emergency work orders

Supervisory Responsibilities:

None Duties/Responsibilities:

Communicate Effectively with Vendors, Managers and Clients as needed. Respond to

Emails and Update Clients:

Effectively communication between all parties. Ensure proper documentation on all work orders; schedule, reschedule and cancel work orders as requested by the client. Keeps new work orders and follow ups organized: Ensures email correspondence is orderly and responds in an appropriate amount of time for what can usually be emergency type situations for our clients.

Answers Phones and Group Line:

Provides prompt responses to incoming calls on both individual and group lines.

Update Double Systems:

Maintains and updates information on internal CMMS and client CMMS, including ETA adjustments

Approves DNE Rates:

Authorizes 'Do Not Exceed' rates for services, ensuring cost control. Communicates with

Day Crew:

Ensures effective communication with the day crew for smooth transition between shifts. Support Coworkers with Vendor Follow-Ups. Provides assistance as needed for efficient vendor communication and coordination. Support Coworkers with new work orders. Provides assistance as needed for efficient vendor communication and coordination.

Completes Quarterly/Annual Self Evaluations:

Conducts self-assessments to reflect on performance and areas for improvement.

Required Skills/Abilities:

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced environment. Proficient with Microsoft Office Suite or related software.

Education and Experience:

High school diploma or GED equivalent required. Previous experience in an office environment preferred. Previous industry expereince is a

PLUS Physical Demands:

Continual periods of sitting at a desk and computer. Frequent reaching for files and documents, bending to file papers, and twisting to answer phone calls. Extensive use of hands and fingers for typing, writing, and using a computer mouse. Occasionally lifting and carrying moderate weight (up to 25 pounds) of files, binders, and office equipment. Extensive use of close vision, distance vision, and the ability to adjust focus.

Work Environment:

Primarily working in an office environment with standard lighting and temperature control. Some background noise from colleagues, phones, and printers, but generally quiet working conditions.

Benefits:

Exceptional Work Culture:

Be part of a team that values innovation, collaboration, and a positive environment where your ideas matter

Work-Life Harmony:

We understand the importance of balance. Enjoy flexible schedules that let you thrive both at work and in your personal life

Generous Paid Sick Leave :

Enjoy time away from work to rest, recharge, or handle personal needs.

Paid Holidays:

In addition to our PTO plan, employees receive seven paid holidays

Equal Opportunity Employer:

Professional Retail Services is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Drug-Free Workplace:

Professional Retail Services is committed to maintaining a drug-free workplace. All employees are required to comply with our drug-free workplace policy.

Background Check Notice:

We may conduct background checks on potential hires.

At-Will Employment:

Employment with Professional Retail Services is at-will, meaning that either you or the company can terminate the employment relationship at any time with or without notice.

ADA Statement:

Professional Retail Services is an ADA compliant employer and provides reasonable accommodations to qualified individuals with disabilities who request them. Please contact our HR department at HR@profretail.com to request an accommodation.

Job Type:

Part-time Hours:

5:00 PM-9:00 PM, with the option to work weekends.

Benefits:

Paid Sick Leave Ability to

Commute:

Bohemia, NY 11716 (Required) Ability to

Relocate:

Bohemia, NY 11716: Relocate before starting work (Required)

Work Location:

In person

Pay:

$20.00 - $23.00 per hour Expected hours: 20.0 per week

Benefits:

Flexible schedule Opportunities for advancement Paid sick time

Work Location:

In person