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Outreach Development Corp.

Administrative Assistant

Career Insights for Office / Administrative Assistant (General)

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$46,668 / year median in New York

-5% projected decline

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Job Description

Position:
Administrative Assistant Outreach is seeking a qualified candidate for a FT Administrative Assistant. The Administrative Assistant is an integral member of the site. It is highly preferred that the candidate speaks Spanish. The position's hours are 3 days 9am - 5pm and 2 days 1pm - 9pm.
Essential Duties:
Provide information regarding services, conduct phone screening, and record information in the intake book. Interact with referral sources, clients and staff in a professional, ethical and caring manner. Answer/screen incoming phone calls; welcome and screen visitors; maintain reception area appearance; maintain knowledge of staff schedules. Conduct pre-intake telephone screening, schedule intake appointments and record relevant intake information in the intake log. Collect client fees, issue receipts and record information in the computer. Collect all Medicaid client cards on a daily basis and swipe card using Medicaid machine. Report any benefit denials to appropriate staff. Maintain efficient and understandable filing system for administrative and clinical records; update filing system on a periodic basis. Ensure charts are well organized. Maintain a supply of forms and pre-arranged intake folders. Disassemble charts of discharged clients and files appropriately. Input all daily client activity and client demographic information in the computer.
Monitor the following internal records:
Caseload updates, clinic appointment books, toxicology client roster, etc. Schedule medical, psychiatric and intake appointments for clients as needed. Assist in safeguarding clients' confidentiality in accordance with pertinent regulations, which include HIPAA and CFR42, Part 2. Assist in the maintenance and order of office and toxicology supplies. Assist in maintenance of the physical plant; reporting needed repairs in a timely manner; respond appropriately to emergencies; utilizing appropriate agency resources in seeking to improve physical plant function and safety.
Minimum Requirements:
2-4 years of administrative work; substance abuse or allied health background a plus. Must be amenable to hours.
Preferred Qualifications:
Bilingual English/Spanish preferred.
Position Status:
This is a full-time non-exempt position. 3 days a week: 9am - 5pm 2 days a week: 1pm - 9pm