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LN
ly new york hotel
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$42,293 / year median in New York
+7% projected growth
Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with professionalism and enthusiasm. Duties Greet visitors, clients, and vendors warmly, ensuring a positive experience from the moment they arrive Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately Maintain a tidy and organized reception area to promote a professional environment Perform data entry tasks using spreadsheets, Microsoft Office applications, and QuickBooks for financial or administrative records Assist with office management duties such as scheduling appointments, managing supplies, and coordinating meetings Provide excellent customer support by addressing questions promptly and courteously Handle clerical responsibilities including word processing, proofreading documents, and managing correspondence Support administrative tasks such as filing, photocopying, and maintaining office records with accuracy and attention to detail Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and productivity software for efficient task completion Strong computer literacy with experience in data entry, spreadsheets, and office management tools like QuickBooks Excellent phone etiquette with experience operating multi-line phone systems for professional communication Bilingual abilities are highly desirable to serve diverse client needs effectively Demonstrated organizational skills with the ability to prioritize tasks and manage time effectively Previous office or clerical experience that showcases attention to detail and reliability Technical proficiency in office equipment such as printers, scanners, and fax machines Exceptional customer service skills with a friendly demeanor and clear communication style Personal assistant or front desk experience is a plus for understanding client communication dynamics Join our team to be the friendly face that keeps our office running smoothly! Your energy, organizational talent, and commitment to excellent service will make a meaningful difference every day.