Office Support / Service Technician Support

Buffalo Materials Handling (BMH) is an established provider of material handling equipment, service, and warehouse solutions. We are seeking a dependable, detail-oriented individual to join our team in an office support role. This position is ideal for someone with prior office or clerical experience who is looking for a stable, long-term role within a growing company.

General Summary:

The Office Support / Service Technician Support role works closely with our service technicians and internal staff to gather job information, prepare customer quotes, and communicate with customers. This position plays a key role in keeping daily operations organized and ensuring a smooth flow of information between the field, office and our customers.

Key Responsibilities:

Work directly with service technicians to gather job details and required information Compile and prepare customer quotes based on technician feedback Communicate with customers regarding quotes and general inquiries Coordinate with internal office staff to ensure accuracy and timely processing Maintain organized records and documentation Provide general clerical and administrative support as needed

Qualifications:

Prior clerical, administrative, or office experience required Strong communication skills (phone, email, and in-person) Highly organized with strong attention to detail Comfortable working with multiple people and managing shifting priorities Basic computer skills (Microsoft Office, email, data entry) Ability to work independently and follow through on tasks

What We're Looking For:

Someone dependable and consistent A professional who is comfortable in an office environment A team player who communicates well with both field technicians and office staff

Schedule:

8 hour shift Day shift Monday to Friday No weekends

Job Type:

Full-time Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person