Administrative Assistant, Mobile Crisis Program Jamaica Hospital Medical Center About the Department The Department of Psychiatry at Jamaica Hospital Medical Center provides a comprehensive range of inpatient, outpatient, and community-based mental health services. As part of our emergency psychiatric services, we operate community Mobile Crisis Teams that provide support to individuals who are unable or unwilling to engage in ongoing outpatient psychiatric treatment. Our Mobile Crisis Teams consist of a Coordinator, Licensed Social Worker, and Psychiatrist who provide in-home assessments, crisis intervention, stabilization, and follow-up services seven days a week for recently discharged and newly referred patients. We are currently seeking a full-time Administrative Assistant to join our Mobile Crisis Program. Position Summary The Administrative Assistant provides administrative and operational support to the Administrative Supervisor and Director of the Psychiatric Mobile Crisis Unit. The successful candidate will play a key role in ensuring the efficient day-to-day functioning of the department through data management, report generation, communication support, and general office administration.

Schedule:

Monday-Friday, 9:00 AM-5:30 PM Essential Duties and Responsibilities Provide administrative support to the Administrative Supervisor and Director. Prepare, type, edit, and maintain departmental correspondence, reports, and documentation. Maintain filing systems and perform record-keeping functions in accordance with departmental policies. Answer and direct telephone calls professionally and courteously. Maintain ongoing communication with supervisors, leadership, and team members. Assist with ordering, tracking, and maintaining office supplies. Verify and update Healthfirst client demographic information as needed. Generate daily, weekly, and monthly Healthfirst reports. Enter and process new Healthfirst referrals. Assist team members with Maven documentation and completion requirements. Support onboarding activities for new employees. Assist with payroll processing and related administrative functions. Perform other administrative duties as assigned. Qualifications High School Diploma or General Equivalency Diploma (GED) required. Associates Degree preferred. Experience and Skills Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. Typing speed of at least 30 words per minute. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Ability to prioritize workload and work effectively in a fast-paced environment. Ability to work independently while maintaining accuracy and attention to detail. Strong interpersonal and customer service skills. Why Join Jamaica Hospital Medical Center? Opportunity to support an essential community mental health program. Collaborative and mission-driven work environment. Meaningful contribution to patient care and crisis intervention services. Professional growth and development opportunities. Jamaica Hospital Medical Center is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

$60,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Education:

Associate (Preferred)

Experience:

Administrative Assistant:

3 years (Required) Shift availability: Day Shift (Preferred)

Work Location:

In person