Administrative Assistant at Net2Source (N2S) Administrative Assistant at Net2Source (N2S) in Lake Grove, New York Posted in about 5 hours ago.

Type:

full-time

Job Title:

Workplace Experience Coordinator - Level 1

Location:

East Setauket, NY 11733

Duration:

5 months, Potential to convert to

FTE Shift:

M-F 8am - 5pm

Summary:

As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Workplace services PO management Workplace inventory and supply management Canteen and workplace amenity support Meeting and catering (lunch) coordination Supplier coordination (support) Work order administration (support) Documentation (support) Client requests Special projects and adhoc support

What You'll Need:

High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Years of Experience 0-2 years

Team Overview:

Some independent work, some collaboration Resource's typical working day: PO management Vendor management Work order management Taking phone calls Customer Service communications

Licenses/Certifications:

N/a Must Have Skills:

Adaptability to take on various tasks Ability and drive to learn Nice to have skills: Admin skills CMMS experience

PO Management Soft Skills:

Highly professional attitude Excellent customer service skills Excellent verbal and written communication skills

Years of Experience:

1-2 years Education h.s.

diploma or GED Software skills:

Microsoft Office Suite Interview Process:

1st round virtual interview (Teams) with H.M. 2nd round in-person with client if needed