Front Office Coordinator

We are a private Hearing Healthcare practice in the Finger Lakes seeking a reliable, detail-oriented, and energetic Front Office Coordinator to join our team. This is a dynamic, patient-facing role where professionalism, organization, and strong communication are key. This position requires travel between our three locations: Phelps, Canandaigua, and Pittsford, NY . What You'll Do Deliver exceptional customer service to every patient and visitor Manage high-volume phone calls with professionalism and care Coordinate scheduling, patient flow, and front office operations Maintain accurate records and attention to detail in all tasks Collaborate with team members to ensure a smooth, positive patient experience What We're Looking For Strong customer service and communication skills Highly organized with great attention to detail Dependable and able to work both independently and as part of a team Comfortable in a fast-paced, multitasking environment Willing and able to travel between all three office locations Qualifications 1+ years of front office experience (medical setting preferred) Proficiency in Microsoft Office (Word, Excel, Outlook) Experience in a sales or service-based environment is a plus Why Join Us? Supportive team environment Meaningful work helping patients improve their quality of life Variety in your day with a dynamic, multi-location role

Pay:

$17.00 - $18.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan

Work Location:

In person