Description We are looking for a dependable, detail-oriented administrative team member to support the Client Information Center in Cleveland, Ohio. This Long-term Contract position is ideal for someone who enjoys helping the public, handling a high volume of inquiries, and keeping daily office operations organized in a fast-paced, fully on-site environment. The person in this role will serve as a key point of contact for visitors, callers, employees, and candidates while providing accurate information and efficient administrative support.

Responsibilities:

• Respond to incoming calls and front-desk inquiries courteously, providing clear information and directing requests to the appropriate department or contact.
• Welcome and assist members of the public, employees, and other visitors while maintaining a courteous and service-focused office presence.
• Perform data entry tasks with accuracy and timeliness to support records, correspondence, and daily administrative workflows.
• Scan, organize, and maintain documents so files remain current, accessible, and properly managed.
• Support general office operations by preparing materials, handling routine administrative tasks, and following through on assigned work.
• Manage multiple requests at once while prioritizing urgent needs and maintaining attention to detail in a busy environment.
• Use Microsoft Office tools to create, update, and track documents, logs, and other administrative records.
• Provide consistent customer support by answering questions, resolving basic issues, and escalating more complex matters when needed. Requirements
• Prior experience in administrative support, receptionist work, customer service, or a similar office-based role.
• Strong verbal and written communication skills with the ability to interact effectively with the public and internal staff.
• Proficiency in Microsoft Office applications and comfort with basic computer tasks and data entry.
• Ability to work on-site in Cleveland, Ohio in an office setting that requires strong attention to detail.
• Strong organizational skills with careful attention to accuracy, follow-up, and task completion.
• Ability to handle a multi-line phone system and manage several priorities throughout the day.
• Dependable, adaptable, and comfortable working in a fast-paced environment.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .