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City Of Cuyahoga Falls

Administrative Assistant II

Career Insights for Office / Administrative Assistant (General)

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$41,820 / year median in Ohio

-5% projected decline

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Job Description

NOTICE OF CIVIL SERVICE EXAMINATION
Notice is hereby given that the Cuyahoga Falls Civil Service Commission will administer an open-competitive Written Examination for the following position:
ADMINISTRATIVE ASSISTANT II
(BUILDING & GROUNDS)
CITY OF CUYAHOGA FALLS, OHIO DATE, TIME, & PLACE OF EXAMINATION
Thursday, July 30, 2026, Cuyahoga Falls Natatorium (Cuyahoga Hopewell Conference Room), 2345 4th St, Cuyahoga Falls, OH 44221. Registration begins at 5:30 P.M. The written examination will start promptly at 6:00 P.M. A valid driver's license or state-issued ID must be presented for identification purposes on the evening of the examination.
EXAMINATION
Written.
NO REVIEW WILL BE GRANTED FOR THE WRITTEN EXAMINATION. EXTRA CREDIT
Extra credit will be added to a score of at least 75% of the attainable score in entrance examinations for: 20% extra credit for an applicant who has completed service in the uniformed services, has been honorably discharged or has transferred to the reserve with evidence of satisfactory service, or is a member of the National Guard or a reserve component of the Armed Forces of the United States who, at the time of the examination, has completed more than 180 days of active duty service under an executive order of the president of the United States or an act of the Congress of the United States; OR, 15% extra credit for any applicant who is a member in good standing of a reserve component of the Armed Forces of the United States, including the National Guard.
EXAMPLE OF DUTIES JOB OBJECTIVE
Under the supervision of the Building and Grounds Maintenance Superintendent, performs various routine and complex clerical and administrative work and assists in administering the department's standard operating policies and procedures. Supports the team's effort to accomplish the department's mission.
ESSENTIAL JOB FUNCTIONS
Completes department payroll and maintains departmental records. Performs routine to complex clerical work in preparing purchase orders and monitoring invoices for payment, and completing paperwork and forms. Answers incoming calls and routes callers or provides information, as required. Operates radios as needed and assists in radio communications; operates base radio as required. May be charged with coordinating special department projects. Distributes incoming mail and processes outgoing mail. Composes, types, and edits a variety of correspondence, reports, memoranda, and other materials requiring judgment as to content, accuracy, and completeness. Inputs data to standard office and department forms; makes postings to accounts; compiles data for various reports. Establishes and maintains electronic and hard copy filing systems and indexes using independent judgment. Maintains inventories and orders office and custodial supplies. Schedules department head and vendor appointments. Complies with record retention requirements for the specific department. Performs assigned tasks with a high level of accuracy and sharp attention to detail. Communicates verbally and in writing to answer inquiries and provide information. Coordinates the flow of information both internally and externally. Manages administrative responsibilities independently with general direction, ensuring the applicable City ordinances, governing laws, and generally accepted procedures and practices are followed. Plans and performs complex administrative office coordination to assure smooth, timely, and efficient office operations of the department. Deals extensively with the public in cemetery grave sales, handling problems, and answering questions, as well as scheduling burials, both with private citizens and funeral homes. Accurate record keeping is essential. Coordinates the City's Adopt-A-Spot programs, which involve recruiting volunteers, hosting a plant swap, and hosting a reception to thank the volunteers. Meet all job safety requirements and standards that pertain to the essential functions of the position. Demonstrate regular and predictable attendance.
NON-ESSENTIAL JOB FUNCTIONS
Performs other related duties and responsibilities as assigned.
TOOLS AND EQUIPMENT USED
Multi-line telephone and voice messaging system; personal computer including word processing, spreadsheet, email, calendar, and internet applications; printer, copier, scanner, fax, and calculator.
TYPICAL QUALIFICATIONS
Graduation from a high school or GED equivalent program with specialized coursework in general office practices in typing, filing, accounting, and bookkeeping, and at least two (2) years of related experience in an office setting; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Knowledge:
Modern and legal office practices and procedures; computer, including Microsoft Office software applications, including Word, Excel, and Outlook.
Skills:
Type with quick speed and accuracy; operate the tools and equipment listed below.
Abilities:
Effectively meet and deal with the public; handle stressful situations; communicate effectively verbally and in writing; maintain confidentiality; work effectively in a team environment; understand and follow complex oral and written directions; make decisions and be flexible and reliable; and establish and maintain effective working relationships with internal and external contacts.
LICENSURE OR CERTIFICATION REQUIRED
Must possess a valid State of Ohio driver's license and the ability to maintain continuing eligibility under the City's driver eligibility standards.
SPECIAL REQUIREMENTS
Must be a non-smoker and non-tobacco/nicotine user, including but not limited to cigarettes, cigars, pipes, snuff, etc., and refrain from using all tobacco/nicotine products for the duration of employment with the City.
SUPPLEMENTAL INFORMATION APPLICATION PROCESS
The application and extra credit certificates (if applicable) must be submitted no later than Friday, July 24, 2026. The eligibility list established from this examination will be in effect for one year.
APPLY ONLINE
https://www.governmentjobs.com/careers/cuyahogafalls
BY ORDER OF THE CIVIL SERVICE COMMISSION
In compliance with the ADA, the City will provide reasonable accommodations to qualified individuals with disabilities. EEO/ADA