Be the welcoming face of an organization that changes lives! For more than 50 years, HelpLine has provided compassionate support to individuals and families throughout our communities through 24/7 crisis intervention, resource navigation, prevention education, advocacy services, and volunteer programs. Every day, our team helps people navigate some of life's most difficult moments. We're looking for an organized, dependable, and customer-focused Office Assistant to serve as the first point of contact for visitors, callers, and community partners while helping keep our offices running smoothly behind the scenes. If you enjoy creating an organized workplace, supporting others, and making a positive first impression, we'd love to hear from you! What You'll Do As our Office Assistant , you'll play an important role in supporting both our staff and the people we serve by: + Greeting visitors, clients, vendors, applicants, and community partners in a welcoming and professional manner. + Answering and directing incoming calls while ensuring every caller reaches the appropriate resource or team member. + Helping visitors access printed resources, staff assistance, or crisis services when needed. + Maintaining an organized, welcoming reception area stocked with current community resource materials. + Providing administrative support to multiple departments, including copying, printing, laminating, creating signage, and preparing materials. + Coordinating office maintenance, repairs, vendor communication, and facility needs. + Managing office, kitchen, and cleaning supply inventories and placing orders as needed. + Supporting agency safety initiatives, including documentation, inspections, drills, committee participation, and training coordination. + Assisting with payroll preparation through weekly timesheet review. + Helping maintain an efficient, organized, and professional office environment. What We're Looking For The ideal candidate is organized, dependable, and enjoys supporting both people and operations.

Required Qualifications:

+ Highschool diploma or equivalent. + Five or more years of administrative, clerical, or office management experience. + Proficiency with Microsoft Office, including Word, Outlook, and basic Excel. + Excellent customer service and interpersonal communication skills. + Strong organizational skills with the ability to prioritize multiple responsibilities. + Ability to work independently while collaborating effectively with a team. + Valid driver's license, reliable transportation, and an acceptable driving record. + Ability to successfully complete a background check. Why Join HelpLine? When you join HelpLine, you're joining a respected nonprofit organization with a long history of serving the community while investing in its employees. We believe in creating a workplace that supports professional growth, personal well-being, and meaningful work.

Our Total Rewards Include:

+ Competitive pay. + Medical, dental, life, and long-term disability insurance. + Employee Assistance Program (EAP). + Simple IRA with a 2% employer contribution (no employee match required and immediate vesting). + Optional voluntary benefits. + Paid vacation and sick time. + Mileage reimbursement for approved business travel. + Professional development and growth opportunities. About HelpLine HelpLine is the region's comprehensive 24/7 resource for crisis intervention, information and referral, prevention education, advocacy, and community support. We work every day to strengthen emotional health and wellness by connecting individuals with the services, education, and resources they need to thrive. Our team proudly services communities across eight counties through compassionate service, trusted partnerships, and a commitment to improving lives. HelpLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, sexual orientation, disability status, gender identity or any other characteristic protected by federal, state or local laws.

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Retirement plan

Experience:

administrative, clerical, or office management: 5 years (Required)

Work Location:

In person