SERVICE COORDINATOR/DISPATCHER

Do you thrive in a challenging, fast paced, team environment? Do you like to make sure clients' needs are taken care of effectively and exemplary? Do you want to partner with a company that feels their associates are the most important asset? If so, partnering with Gardiner as a Service Coordinator/Dispatcher is a match for you! •A day in the life of a Service Coordinator can look like:• Handling a high volume of incoming calls and emails with professionalism and urgency Dispatching and scheduling a team of 10-15 technicians for service calls, start-ups, and preventative maintenance Coordinating customer service requests, supporting sales inquiries, and issuing purchase orders for necessary parts or supplies Reviewing and finalizing technician labor time and service notes for billing accuracy Tracking work orders from start to finish, including updates, follow-ups, and daily service ticket reviews Communicating clearly with clients, technicians, vendors, and internal teams to ensure alignment and timely service Maintaining organized, friendly, and professional interactions across all touchpoints

BENEFITS

Competitive pay- Commiserate with experience PTO from Day 1 Paid holidays Medical, dental, RX 401K with top-notch company match Parental leave And more…

JOB REQUIREMENTS

High school diploma or equivalent required 3+ years of experience in a dispatch, scheduling, or coordinator role- HVAC industry a plus but not required Familiarity with commercial HVAC terminology and operations is a plus Strong organizational and communication skills required Ability to multi-task and thrive in a fast-paced, team-oriented environment Gardiner is committed to creating an accessible application process. If you need assistance applying, please reach out to our HR department. We're a Drug-Free Workplace and are proud to be an Equal Opportunity Employer - Disabled/Veteran.