We are looking for a dependable Office Assistant to support a collaborative public-sector office in Ada, Michigan on a Contract basis. This position is well suited to someone who responds quickly, handles shifting priorities with a calm approach, and takes pride in completing administrative work accurately and efficiently. The role focuses primarily on front-office and clerical support, with some exposure to payment handling and basic finance-related tasks as needs grow.

Responsibilities:

• Welcome visitors at the front counter, respond to general questions, and connect community members with the appropriate department staff.
• Provide day-to-day administrative support by preparing, editing, proofreading, and formatting documents with accuracy and attention to detail.
• Monitor calendars, email, and office communications to help keep daily operations organized and responsive.
• Step in to assist teammates across the office when coverage is needed, helping maintain service levels during absences or busy periods.
• Handle intake activities and ensure visitors are directed promptly so other staff can remain focused on core responsibilities.
• Support basic payment-related duties as assigned, which may include accepting transactions, organizing batches, and assisting with routine bookkeeping tasks.
• Use office systems and software such as Outlook, Word, Excel, CRM tools, and municipal or accounting platforms to complete assigned work efficiently.
• Remain composed during busy or challenging situations, helping move issues to the right person even when not directly resolving the matter.
• Contribute to a flexible, team-oriented environment where shared support and proactive follow-through are essential.