An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
Administrative Assistant II Galt Foundation - 3.9 Oklahoma City, OK Job Details Contract $22 an hour 1 day ago Benefits Health insurance Qualifications Customer communication
Technical Proficiency Full Job Description Job Title:
Administrative Assistant III Location:
Oklahoma City, OK Schedule:
Monday - Friday 7:30 AM to 4:00
PM Pay:
$22.00
Job Overview:
We are seeking a detail-oriented Administrative Assistant III to serve as the primary point of contact for the Vital Records Help Desk. In this role, you will provide frontline support to internal staff and external customers, troubleshoot issues, maintain accurate records, and help ensure the efficient operation of the Vital Records Program. The ideal candidate has strong customer service, communication, and problem-solving skills and thrives in a fast-paced environment while supporting critical public health services.
Qualifications:
Bachelor's degree in Public Health, Health Information Management, or a related field preferred. At least one year of experience in help desk support, technical troubleshooting, or a similar role. Familiarity with Vital Records workflows, including registration, issuance, and amendment processes for birth, death, and fetal death records, is a plus. Strong analytical skills with the ability to identify gaps and resolve issues efficiently. Excellent communication and customer service skills. Ability to work in a dynamic, service-oriented environment with multiple stakeholders. Comfort working in a fast-paced setting with competing priorities. Must adhere to dress code policy and be able to climb 8 steps to access the workplace. Intermediate to advanced technical skills required.
Responsibilities and Duties:
Serve as the primary point of contact for the Vital Records Help Desk, providing timely and accurate support to users of the ROVER (Registering Oklahoma Vital Event Records) platform and other tools. Monitor and respond to requests related to onboarding, offboarding, training, data quality, and platform support. Assess each request and either assign it to the appropriate team member or resolve it directly, ensuring consistent follow-through. Troubleshoot access, usage, and workflow issues, escalating complex matters when necessary. Coordinate and respond to internal training requests, assisting with scheduling, materials, and follow-up. Collaborate with internal teams to identify documentation gaps and support process improvements. Participate in the development and delivery of training resources, including webinars, virtual sessions, and written guides. Conduct user testing of platform updates and document findings to improve user-facing materials. Maintain awareness of current workflows and platform functionality to provide accurate support. Ensure compliance with applicable regulations and standards related to data accuracy, integrity, and reporting. Support cross-functional projects and initiatives to enhance operational efficiency. Provide administrative and programmatic support to leadership and team members as needed. Perform other duties as assigned, including special projects related to service delivery and documentation. Be present in the office as an essential function of this role. Why Work for
Galt:
Galt is a non-profit staffing agency with the mission to provide, promote, and expand employment opportunities for individuals with disabilities. We give priority in hiring individuals with disabilities including medical, physical, and psychological conditions. Galt has and will continue to create a better workplace - one in which employers have access to skilled and motivated workers, and people of all abilities can find meaningful, sustaining work. A devoted and friendly team that is there to help you every step of the way in advancing your career.
Job Application Process:
Galt utilizes online forms and electronic signatures throughout the hiring process. As an employer of people with disabilities, we understand assistance or accommodation may be required. Should you need accommodation, please contact us at 877-361-1277.
Note:
Please allow five (5) business days to process your application. IND-1
