Front Desk Assistant $24/hour | 30-35 hours/week About Us At Pure Light Family Chiropractic we help families experience miracles under brain-based, neurologically-focused chiropractic care. We are experts in prenatal, pediatric, and family wellness. Our approach is holistic, all-natural, and rooted in the belief that the body has an innate intelligence designed to heal and thrive when the nervous system is free of interference. We are a warm, high-energy, purpose-driven team that feels more like a family and community than a typical healthcare office. Our culture centers on natural living and Christian values. You do not need to share our faith, but you must be completely comfortable and respectful of it. This is not the right environment for someone who does not value natural/alternative healthcare or who prefers conventional, symptom-only approaches. Our office is strictly artificial fragrance-free. Artificial fragrances from perfume, body products, detergents, or laundry products are not allowed—many of our patients and team members are highly sensitive. The Role This is not a sit-and-clock-in front desk job. We need someone who is fully present, proactive, and invested in creating an exceptional experience for every family who walks through our doors (or calls/texts us). You will own the patient journey from greeting and scheduling through care-plan conversations, financial questions, and checkout—ensuring every patient leaves clear, cared for, and scheduled for what's next. You will work closely with the rest of the team to keep the office running smoothly, support patient flow, and help maintain the clean, organized, welcoming space for our families.

Primary responsibilities include:

Delivering excellence in every patient interaction—greeting, phone calls, texts, and in-person conversations Reviewing the schedule and coordinating with the team on scheduling and payment conversations Fielding NP (new patient) phone calls and patient questions about care plans, finances, scan timing, and next steps Collecting payments and ensuring financial clarity Checking patients out thoroughly: confirming future appointments, resolving any open financial or note items, and making sure Progress Discoveries (PDs) are properly scheduled Knowing and sharing current office promos, events, workshops, and webinars Supporting smooth patient flow (including prepping paperwork, walking patients back, alerting doctors, scanning/updating paperwork) Maintaining cleanliness, stocking, and organization (rooms, front desk, "back of house") Handling opening/closing duties, texts/emails/voicemails, inventory, and light admin support as needed Entertaining children and holding babies when appropriate You will also pitch in on downtime projects, weekly toy cleaning/redistribution, and occasional office projects with our Office Manager and other front desk staff. Who We're Looking For We are looking for the right person, not just a warm body. No prior experience is required—what matters is that you genuinely fit the skills and characteristics below.

The ideal team member is:

Genuinely happy, positive, and outgoing Someone who loves building real relationships and making people feel seen and cared for A natural team player who thrives in a collaborative, high-energy environment Passionate about (or deeply open to learning) natural and alternative healthcare Curious and eager to learn new systems, processes, and the deeper "why" behind how our office operates Very timely and reliable Strong multi-tasker who stays calm and organized when the office is busy Tech-savvy and comfortable learning new tools and platforms This role requires ownership, initiative, and heart. If you are looking for a job where you can simply show up, do the minimum, and collect a paycheck, this is not the right fit. Schedule Ability to open the office at 7:30 am and stay until close at 6 pm during any of our open/operating days of Monday-Thursday. We always have a two-hour lunch from 12-2 pm (we often finish with patients around 12:30 pm and reopen at 1:30 pm). Hours will fall within the 30-35 hour range. Compensation & Benefits $24 per hour 30-35 hours per week Complimentary chiropractic care for you and your immediate family (spouse and children) Additional benefits discussed for those working 33+ hours per week (our full-time threshold) How to Apply - Important Applications submitted only through Indeed will not be considered. You must also complete the additional application steps and answer the prompts at: https://www.purelightfamilychiropractic.com/job-application-1 Only candidates who complete both the Indeed application and the website application will be reviewed. We hire for culture and character first. If you resonate with our mission, love serving families, and want to be part of something meaningful in Bend, we would love to hear from you.

Pay:

$24.00 per hour Expected hours: 30.0 - 35.0 per week

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person