Administrative Program Specialist

Posting Details Position Details Position Type Classified Working Title Administrative Program Specialist Classification Title Administrative Program Specialist College/Division College of Health, Arts & Sciences (HAS) Department Humanities and Social Sciences Hiring Unit Work Location Klamath Falls Appointment FTE (%) .60 FTE Position Terms/Mo 12 Full/Part time Full Time Annual Salary 3,958 - 4,332; per month (based on 1.0 FTE) Position Summary Department Summary What We Do Behavior Improvement Group (BIG) has the experience and expertise to make a difference in your family's life. At BIG, we use and recommend scientifically validated interventions to provide evidence-based behavioral health services to our local community. Additionally, the Oregon Tech BIG Clinic and Training Center provides high quality training and supervision for Oregon Tech students in the practice of Applied Behavior Analysis (ABA). For additional information, please visit: https://bigaba.oit.edu/ Position Summary The Administrative Program Specialist (Clinic Manager) works under the direction of the Clinic Director to provide essential managerial support to the Associate Clinic Director, students, and other staff. The Clinic Manager will coordinate daily operations for BIG ABA Clinic.

Duties of this position include:

1. Providing quality customer service, interfacing with patients, doctors offices, vendors, and staff 2. Ensuring the clinic follows all legal and regulatory processes for insurance billing and other reimbursement 3. Clinic operations related to day to day management of appointments, phone calls, emails and other inquiries 4. Budget management, scheduling, purchasing, inventory, etc. Minimum Requirements Two years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations; OR An equivalent combination of training and experience. One year of post-secondary education may be substituted for up to one year of the experience. Additional Requirements Fluent with Microsoft Office Suite to include Outlook, Office 365, Teams, etc Able to handle sensitive client information with confidentiality Highly organized with the ability to pivot to new tasks quickly Excellent customer service skills The ability to learn software quickly Preferred Qualifications Experience with medical billing Experience with database management Two years experience in a healthcare setting Experience with children and/or individuals with disabilities Application Information Recruitment Type External Application Screening Begins 04/21/2026 Job Posting Close Date Special Instructions to Applicant The initial review of applications will begin Aprill 21, 2026. Applications will continue to be accepted after the initial review date until a sufficient applicant pool has been achieved or the position is filled. Therefore, at the discretion of the University, materials received after the initial review date may not receive full consideration.