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Samaritan Health Services
Reception-Scheduling Secretary
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Based on Oregon data
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What they do
A Secretary performs office administrative work and provides administrative assistance to an office staff. Organizes files and assists with record keeping and data base management. Manages office calendars and helps to organize office workflow. Provides administrative support for reports and budgets. Documents office expenses. May handle phone inquiries. May help to arrange travel for office staff.
$50,393 / year median in Oregon
-3% projected decline
Job Description
JOB SUMMARY/PURPOSE
Performs receptionist duties and clerical support for the department.DEPARTMENT DESCRIPTION
The Rehabilitation teams at Samaritan Health Services evaluate and treat patients with injuries or conditions that have caused either a decline in physical mobility or functional independence. In addition to acute and swing bed rehab, we offer a variety of outpatient services including sports and orthopedic rehab, pediatric rehab, neurological and stroke rehab, balance and dizziness rehab, wheelchair seating, and neck, back and extremity care.EXPERIENCE/EDUCATION/QUALIFICATIONS
High school diploma or equivalent required. Associate's degree preferred. Prior experience in reception or customer services required. Experience or training in medical terminology strongly preferred. Prior experience in a hospital or medical office setting preferred.KNOWLEDGE/SKILLS/ABILITIES
Clerical- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Communication
- Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Customer Service
- Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Time Management
- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Confidentiality
- Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Medical Terminology
- Knowledge of medical records, procedures and terminology.
PHYSICAL DEMANDS
Rarely (1- 10% of the time) Occasionally (11
- 33% of the time) Frequently (34
- 66% of the time) Continually (67
- 100% of the time) LIFT (Waist to
Eye:
up to 54") 0- 20 Lbs LIFT (
Overhead:
54" and above) 0- 20 Lbs CARRY 1-handed, 0
- 20 pounds CARRY 2-handed, 20
- 40 pounds SQUAT Static (hold >30 sec) KNEEL (on knees) REACH
- Upward CLIMB
- STAIRS
STAND WALK
- LEVEL
SURFACE LIFT
(Knee to chest: 24- 54") 0
- 20 Lbs
BEND FORWARD
at waistROTATE TRUNK
Standing LIFT (Floor toWaist:
0- 36") 0
- 20 Lbs
ROTATE TRUNK
Sitting REACH- Forward GRASP Hand/Fist