OFFICE ADMINISTRATION & COLLECTIONS SPECIALIST

High Flow Funding LLC - Altoona, PA 25-40

Hours Per Week Training Pay:

$11-$12 Per Hour Raises & Promotions Based on Performance and Ability Opportunity to Grow Into a Permanent Full-Time Career Position High Flow Funding LLC is looking for a sharp, motivated, dependable person who wants an opportunity to learn, advance, and build a career with a growing company. You do NOT need experience in commercial equipment leasing, titles, collections, or legal document preparation. We will train the right person. What we do require is someone who learns quickly, is good with computers, communicates professionally on the phone, shows up reliably, pays attention to details, and can be trusted to get important work done without someone constantly checking behind them. This is NOT a position where you can let things fall through the cracks. You will be responsible for tasks involving customer accounts, payments, vehicle and equipment titles, legal correspondence, certified mail, deadlines, and important company documents. We need someone who understands that when a task is assigned, it needs to be completed correctly and followed through to the end.

STARTING PAY & ADVANCEMENT

Training pay starts at $11-$12 per hour , depending on experience and qualifications. This is training pay—not necessarily where your pay will stay. Employees who demonstrate that they are learning the position, becoming more productive, taking responsibility, working independently, and successfully handling additional duties will have opportunities for raises, increased hours, additional responsibilities, and promotion. For the right person, this can develop into a permanent full-time career position with High Flow Funding LLC. We want someone who is motivated by the opportunity to prove what they can do and earn their way into a larger role with the company.

RESPONSIBILITIES

Answer incoming telephone calls professionally Make outgoing customer and business calls Communicate with customers regarding their accounts Assist with collections and past-due accounts Follow up immediately on returned and bounced payments Process vehicle and equipment title lien additions Prepare and process authorized lien releases and title releases Prepare title paperwork and related correspondence Receive, prepare, track, and process legal mail Prepare certified and other time-sensitive mailings Complete company legal and administrative templates accurately Assist with preparation and filing of collection and legal documents Track deadlines and required follow-ups Handle incoming and outgoing USPS mail Prepare and receive FedEx packages Scan, upload, organize, and maintain documents and customer records Keep accurate notes regarding customer accounts and communications Follow company procedures and checklists Complete assigned daily responsibilities without having to be repeatedly reminded Recognize urgent matters and make sure they are brought to management's attention Handle multiple responsibilities throughout the day without losing track of important tasks

WHO WE ARE LOOKING FOR

We want someone who is: Extremely reliable and responsible Professional and confident on the telephone Good with computers A fast learner Organized and detail-oriented Good at multitasking Able to follow instructions accurately Able to work independently Comfortable making collection and customer-service calls Capable of handling confidential information Able to prioritize important and time-sensitive responsibilities Motivated to learn more and earn additional responsibility Interested in advancement rather than simply collecting a paycheck You should be comfortable working in an environment where there may be multiple important matters happening at the same time. You need to be able to determine what needs immediate attention, complete assignments accurately, document what was done, and move on to the next responsibility without losing track of unfinished work.

EXPERIENCE

Previous experience in any of the following is helpful, but not required: Office Administration

• Collections
• Banking
• Finance
• Vehicle Titles
• Legal Office
• Accounting
• Customer Service
• Accounts Receivable
• Administrative Support Training is available.

We would rather train a motivated, dependable person who learns quickly than hire someone with experience who is not reliable or willing to take responsibility.

HOURS 25-40

hours per week Hours and responsibilities can increase as you demonstrate your ability to handle the position.

LONG-TERM OPPORTUNITY

There is significant room for growth at High Flow Funding. If you demonstrate that you are dependable, learn our systems, handle your responsibilities correctly, and can work without constant supervision, we want to increase your responsibilities, increase your compensation, and promote from within. For the right candidate, this is an opportunity to turn an entry-level training position into a stable, permanent, full-time career.

Pay:

$12.00 - $13.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

401(k) matching Paid time off Retirement plan

Work Location:

In person